Dead in fos cannot revive

I dont know how the GM thing works. I click on contact a GM And it only sends me to a group page which has no contact info on it so im posting here.

I cannot resurrect from inside the instance and am trapped as a ghost. I need this resolved asap.

Characters name is Sallykins

From the website go into My Account>Services>Select Realm>Select Character>Set Currency:Free*>Character Unstuck

* if Lordaeorn then select "coins", it is free anyway so do not worry