Error creating character

New to the WotLK side of Warmane and I had made a couple chars a few days ago, however when I try to make one right now (9:49 pm pst 6-23) with my wife it gives me an error. I've tried looking around the forums for info but can't seem to find any. My wife and I just want to start out characters together.

Edit: Some new information. My wife is able to create any number of chars just fine, using the desktop. Normally I use my laptop and when using that it gave me the error, so I tried to make the character on her computer using my account and that didn't work either.

stop picking hair style from WoD models and you will be able to create your character

I was picking different hairs every time, but I did finally find one that worked. Thanks.