I recently faction changed, and when I went into my mount selection screen, I am missing my black war bear mount. I have had the achievement for well over a year. Every time I open a ticket about this issue, I am given a lame excuse on why a GM cant do their job. I had this mount before I made the faction change, and now its not there. So thus I feel its an issue on the server side, not player side in regards to items.
