Donation, didnt receive coins but was charged!

Just like the title says!!! I donated (not the first time) for 10 Euros on my card. it went through, and said it was authorized etc. But there are no 10 coins credited to my account!!! I checked my account and the money was debited like the last time, but look at this... No coins. very concerned.

here is the transaction in my online account:
Jul 13, 2016 TSI-PAYMEN 10.00_V 14.89

The 14.89 is how much in my currency 10 Euros is. Please fix this!

Fixed got my coins, must have been some delay thanks!