Donation Issue

I have donated 10 euros and my donation was approved by the bank and 10 euros were deducted from my bank account, however I did not get the donation status nor the rank , even tho the payment was processed and I even got the smiley face that shows that the transaction was fine. Please help me guys

Bank donations can take up to 3-5 days to complete (Warmane receiving the transaction). If you did not get it past that time, write an email to [email protected]