Molten-wow?

Ok I took a few years away from Molten-wow, came back with the understanding my accounts would still be there, as a donor..

I read something that I could recover my old accounts and I needed to make a ticket to do so, well.. this is my attempt to doing so.. my old account info is as follows:

Account name:
Email:


I could give all the information needed, I just didnt feel secure enough to do it so VIA forums. I tried to make a ticket, but the only ticket it would allow was "ban appea" so I come to the forums.

Any information is appreciated.

In advance, Thankyou.