Game Master availability?

Just wondering if anyone here knows when GMs are active on Lordaeron, is it EU time, US time or Oceanic times when they are active? Asking this because I've had a ticket open for 3 hours about getting resurrected (currently can not do anything, no spirit healers and my body is through the terrain, can't unstuck etc.) and the ticket thing still says there's a high volume of petitions yet to be answered.
Is this another server where you don't get ticket answered for 1-2 days?

If you want faster response, msg them on forums. There are like 10 or smthng gms split across 6 realms.