My transmogged sword disappeared.

I just noticed that my transmogged weapon has disappeared from inventory. Earlier today I was doing dailies in WG with it. Now after going to AV, switching to prot spec and after it ended going back to my fury setup I am shown that one of my items is missing and I am using only one of my 2 swords. I got the ony swords 25 and 10 man versions. The missing one is the 10man version which I had put a transmog on it a few days ago ( with looks from a BWL item Draconic maul).

I checked bags, bank, relogged. Idk what else to do.

-Shtefan A lordaeron

I have checked mail and my sword is in it now lol

it's a mail from Customer Support http://imgur.com/a/eLOkB

It no longer has transmog on it. How do I get a scroll back?