I can not return profile

Hello,
I have problem with my other acaount some take my profile and change email, so now i can enter on my acount on world of warcraft but i can't enter on warmane site, when i try to log on warmane they ask me for identification code but i cant enter because my e mail i chage, so have scren shot of that
from this what my address has changed for. so I can not give you an answer to that mail order to make sure that I was the real beneficiary of the order.
sory if my english litle bad .
THANK YOU

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