Account got hacked

Hello warmane!
Earlier this morning i have received this message in my mailbox, that tells me my account e-mail was changed! Mind you, I have only been announced that it has been changed, I have not been asked or anything else. This smells like either a hack, or someone from your staff decided to grab it:


Warmane <[email protected]>
7:28 AM (1 hour ago)

to me
Dear slymania1,

We've received a request to change the email on your account.
The following IP Address is making the request: 80.234.122.226

The email has been changed from [email protected] to [email protected].

Thanks for helping us maintain the security of your account.

Kind Regards,
Warmane Support Team

Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have any queries visit http://forum.warmane.com/.

Please help me! I had 500$ worth of stuff that I donated pre-moltdown!!

Edit: Note that i have not shared my account info with ANYONE. Also, I only have the game installed at my home, i have NOT logged in at any public space.

Quote:

---

Originally Posted by traian7

Hello warmane!
Earlier this morning i have received this message in my mailbox, that tells me my account e-mail was changed! Mind you, I have only been announced that it has been changed, I have not been asked or anything else. This smells like either a hack, or someone from your staff decided to grab it:


Warmane <[email protected]>
7:28 AM (1 hour ago)

to me
Dear slymania1,

We've received a request to change the email on your account.
The following IP Address is making the request: 80.234.122.226

The email has been changed from [email protected] to [email protected].

Thanks for helping us maintain the security of your account.

Kind Regards,
Warmane Support Team

Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have any queries visit http://forum.warmane.com/.

Please help me! I had 500$ worth of stuff that I donated pre-moltdown!!

Edit: Note that i have not shared my account info with ANYONE. Also, I only have the game installed at my home, i have NOT logged in at any public space.

---

If you didn't give your info out, then nobody else has taken your account. Nobody can get your account info unless you tell them. So that is your own fault.

Quote:

---

Originally Posted by Derpykins

If you didn't give your info out, then nobody else has taken your account. Nobody can get your account info unless you tell them. So that is your own fault.

---

man don't even go there. I told you I have not told anyone. Also, it's smells fishy I did not get a mail beforehand to get asked if I wanted to change it.

I have not been active for a couple of months and suddenly my mail is reset without asking for my permission. I repeat, not the password, the e-mail.

Their system doesn't send you confirmation email when changing email. All that is needed is access to your account on website and knowing your password to change email. You can protect your account from that by enabling 2 step authentication. If you did not share your password it can still be obtained by keyloggers, using same password on different sites or someone watching when you enter your password.

To get your account back send an email to [email protected].

Quote:

---

Originally Posted by anyone0

Their system doesn't send you confirmation email when changing email. All that is needed is access to your account on website and knowing your password to change email. You can protect your account from that by enabling 2 step authentication. If you did not share your password it can still be obtained by keyloggers, using same password on different sites or someone watching when you enter your password.

To get your account back send an email to [email protected].

---

Thanks for your answer and trying to help.
System seems flawed since it's not asking me first via mail and another activation link.
I guess they got keyloggers on my old pc, since i am using a mac nowadays.
I'll mail them, even though I was waiting for an answer here.

Quote:

---

Originally Posted by traian7

I'll mail them, even though I was waiting for an answer here.

---

This forum section is for players to help other players. There are only 2 staff members who can actually help you and they don't usually read this forum section.

Thanks again for the suggestion man, they reset the account to the original e-mail address within 5 hours of me sending them a message!
Thanks to you! And much thanks to Warmane :)