Lost Character

So i used to play on ur servers almost a year ago and when me and my friends decided to play again my druid i played on were nowhere to be found. My friends said that you removed an old server so you had to transfer your character to the realm "Icecrown" if u didnt want it removed. I didnt see this notification when it was time to do this so im wondering if there is anything i can do to get it back now?
(Cant remember the druids name at the time)

Those transfers were discontinued 2 weeks ago. You can try to make a support ticket on website here or send email to [email protected] but I am not sure if they will help you.

Ok, i sent an email a week ago but isnt getting any answer.