Ally of the Netherwing quest progress has been reset

Hi does anyone know what this mail I got from warmane customer support is about? I've completed the entire netherwing pre-requisite quests up till killing zuluhed the whacked few days ago. Received this email today.

http://imgur.com/a/DHC1L

Chain was bugged,you coudnt get reward afaik,thus they reseted it 4 everyone to allowed em to get gear from quest reward.

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Originally Posted by Peregrine

Chain was bugged,you coudnt get reward afaik,thus they reseted it 4 everyone to allowed em to get gear from quest reward.

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ah right thanks. its not possible to do netherwing quests yet right? we can only get neutral with them?