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Been a little over a year since me, Mom, and mom's boyfriend played. Tried to return to a big disappointment. Both my mom's and mom's boyfriend characters were all deleted. All my characters were moved to black rock and completely naked except for my mage which is on Icecrown. We've all donated over 100$ and countless hours and just want our characters back!
On blackrock everyones gear was deleted and changes were made to improve realm. Also to mension, characters just don't get moved to blackrock, it's not possible. As for characters being deleted, could you describe please when did you quit, before merge of Ragnaros and Deathwing?
We quit before the merge, don't remember exact date. I've never had any characters on black rock, and also my friends accounts characters ARE gone. Also all of my characters were on the same server most with top end gear and gear I donated for.