Banned reason Advertising

Account name noobtm. Today I played on my account and I had to leave the game for a short time. When I try to re-enter the game, I discovered that the account is banned. Reason Advertising.
Please tell me what happened. I do not understand what is happening and why I was banned because I did not advertise and did not advertise anything.

You must review my application because I do not understand why I was banned. I calmly played on my rogue and did not violate the rules.

Please help me because i can't create ticket(ban appeal).

Sincerely, Flamaster.

Hello good sir, please read this and follow instructions.

Hello, Justmerried.
i can't create ticket(ban appeal)
http://imgur.com/a/j8RBC
Already wrote a letter to [email protected]

Thanks you for quick reply. I just want to go back to the game asap(((

i have this exact same thing, banned for advertisement(without me having any knowledge about it) and cannot create ticket.

You have to make an email to [email protected] and state your issue there and you will receive help