crush hero

after use "herthstone". me teleportet to base(home) and momentaly take crit-error,
now can`t load hero, after choose hero->load->Crit-error.
don`t help in cab. services->sel server->sel char->free UNSTUCK :( (after load crit-error)
name char Killerx
p.s. create new char. he work, but main not,

sorry if not correct create topic, i`m from Ukraine and not good know English

open a ticket in-game with an other character and explain to GM that they need to more your "hero" to a different zone