plz help me plz

Hi my account got "Your IP Address (XXX.XX.XXX.XX) has been suspended for 5 months 1 week due to Bot network"

I swear nothing out rule i did

think this is a mis take

and I got "Support is unavailable due to an IP Ban that exists on this account.
The reason for the ban is Bot network."


so I can't use the "Support"

plzzz help me plz help me

thx for your work

I join your game 3 years

love your game and team plz help me

my account:qlxlovehunter

1. remove all those info from your post, it is not safe.

2. contact [email protected]

I contact the email 2 times T T