I've done everything I can to help

Hi mate, I am one of your royal players at Outland and my account name is czy25975. I just realized that my account was suspended due toYour IP Address (51.255.132.194) has been suspended for 4 months 4 weeks due to Bot network. I believed that was an accident as I never use bot in the game nor any other illegal actions. It should a VPN issue coz I have to connect my account smoothly by VPN in my country. Would you please help me to double check my account so that I could use the functions on your web page and I will get a steady pre-paid VPN once it is released. Much appreciated for your kindly help and please let me know if you need any further information. Looking forward to your reply. Regards