How do I contact Staff?

If I have an issue with a Donation, who and how do I contact the correct people? I tried to submit a support ticket but I can only choose ban appeal on the support list, I'm not banned so I don't need that. I made a donation, it went through on my bank but the coins haven't showed up on my account.

Wait 2 more days, if you do not get any coins send an email to [email protected] with the following information:
Warmane account name
Method of donation
Email on the payment processor account
TransactionID / OrderID
Amount donated
Date of donation