Pls Help .. Mail/Auction House Issue

Hello,

I sold a few items on the AH and never received payment yet , its been about 10 hours . I did receive mail notice they been sold and waiting on pending pay , which is usually a hour after its sold. but as i said its about 10 hours later now . I did keep the letters in mail as proof to GM if they respond , I opened an in game ticket but not sure if they still support that . I also did a bug report and when I go to the list for this server I don't see it there. The bug report shows when I click show my reports and thats it .

I then tried to delete my cache . to maybe make the mail show the actual payment letters with still no luck , now the letters saying they been sold and pending is gone .

I worked hard the other day farming copper to sell to get my mount at lvl 30 , I rushed to lvl 30 and still can not buy it because of this .. making gold as we know at this lvl is not easy .plus now i am afraid to use the AH and mail system in the future .

I don't know what else to do if there is no in game support .

Any help or Admin response be greatly helpful.

Thanks

I have the same problem. It says sale pending payment at 12:00am but then it disappears.

Same here. I have not received payment. Please help!