Graphic problem by changing my folder enUS by frFR

Hi,
My friend download the game on your website but he was in english and we're french.

So i tell her to download the game (only the folder data- frFR) on a french website like i did but when she connect in game or char select, her char has no face and all graphic are very ugly.

When she put the enUS folder it's fixed but not with fr folder.

So how can we fix this ? she's not very good in english (like me)

I have a screenshot of her face : https://cdn.discordapp.com/attachmen...17224/caca.png