Can we get a response about the disconnects?

7:30 PM Central US Time, another disconnect. 20 Minutes later, still stuck on connecting.

(Icecrown Server - NA)

#1. Why is this happening?
#2. Is the staff aware, and looking into fixing this?
#3. Can we get an ETA when it will be resolved?
#4. Kind of hard to play on a server that's unstable.

All of my guildies were disconnected, so it's not a local thing.

We're an NA Guild.

I am disconnected as well as my friends who play. We're all from NA.

Same here, im from Thailand and got stucked on either "connected" or "Logging into gameserver"

same here .but it happen very often

Its happening more and more frequently

same here. happens too frequently

Ever since the new year rolled in the server has been extremely unstable.