I wrote a request to unlock my account 35 days ago. She was rejected. After 30 days, I again wrote a ticket with a request to unblock my account. It was taken into consideration and it stands in the status of being open for the fifth day already. How long can they keep my ticket in this condition? How many more days do I have to wait for an answer? And what is the reason for such a long wait? Yours faithfully your user!
