IP address banned,with it Exalted and several Premium accounts suspended
Warmane community,
I would like to briefly explain you the situation in which I am currently . On 24/04 while being in-game suddenly I got disconnected from my accounts.
Trying to log in didn't work so I found out on Warmane account page that :
" Your IP Address (46.***.**.**) has been terminated due to Advertising "
All my accounts are suspended for an indefinite period.
I am not capable of informing the Warmane employees because Support section is unavailable in any of my accounts.
I have followed the procedures described in this topic :
" http://forum.warmane.com/showthread.php?t=346180 "
I have spent so much time in this game , so much money over the last year which exceeds the current donation ranks, and yet I am denied your support.
I have explained in the email sent to [email protected] that I have never advertised any products or services, except as a Guild co-Gm I have been spreading messages in Global chats for recruiting members. I truly hope that Warmane staff will investigate the matter seriously.
I read the players code of conduct several times but I can't figure my self if mentioning a third party program like Discord/Raid Call indeed can reproduce such ban, if so, I find it ridiculous because many guilds does require voice chats from their members and I am sure Warmane employees are aware of it.
I eliminate any possibilities of unauthorized access to my accounts since they are all protected by 2 step authentication.
Could any of you who have faced such an mistreat share his thoughts on the subject.
Best regards,