Banned for "cheating"

Hey, I just got banned for cheating and since I can't complain cus im banned I wanna do it here
All I did on that account was playing rvr from time to time, wasn't cheating at all, only used harm macros and theres nothing illegal about that, could I get an answer why exactly I am banned, cus it makes no sense for me

Sorry if this is the wrong topic, but that bann ist just meh cus im using harm macros since forever and thats no cheating at all

You can make a ban appeal using support system on website here. If that's not available, you can send an email to [email protected]. They can check what exactly happened and consider unbanning your account but you won't get exact details about your ban.