My character stuck NON STOP...

Hello, my character stuck NON STOP... by non stop i mean i try auto-unstuck but its doesn't work cuz in same time my hero walking, and stays at one place... I almost try everything the only way to unstuck it by my self it with ALT + F4 and when i log back to the game, i can walk normally about 30 seconds and after that... same ****, same stuck. Don't know who should i connect for my problem that's why i'm writing to you. (I've made a ticket in game too, but..)

Thanks before :)

From the website go into My Account>Services>Select Realm>Select Character>Set Currency:Free>Character Unstuck

damnn it.. thanks a lot dude :) all good now