[ANSWERED]Cant donate

After i wanted donate once i got back money for my paycard and i get this message now when i want donate again:

''our payment was canceled and refunded.
Dear User,

Your 10.00 EUR payment made on Jun 5, 2018 9:16 AM using your Credit Cards in Premium Management L.P was canceled by our anti-fraud team. Money were returned to the account holder.

To unblock this account, please provide us with your payment receipt and a copy of the account holder's ID (driver's license, passport or any other additional information that confirms this payment). If you have more than one account with this application, please let us know the details about them. You can attach all this info by clicking the button below and making an inquiry or you can send it to [email protected], indicating 'Verification for.........' in subject.

Thank you,
Paymentwall Team.''

What can i do now?

Sort it out with Paymentwall team, there is little we can do.