What are this false claims?

Pictures:
1. https://prnt.sc/k5yyuw
2. https://prnt.sc/k5yzil
3. https://prnt.sc/k5z0o0


Is it a bug or something?
Or if it isen't atleast don't mislead people..
I tried that to restore my warrior on Outland for free before 2day mark, and it ask'd for coins..
And i diden't get any replay, can staff or someone explain this to me

EDIT: I used my Frostwolf characters to test this if it's only an Outland bug

Accounts only receive one 'free' restoration per week & continually deleting your own characters to use the name change that comes with it will result in your account no longer being eligible to receive them.

imagine deleting your characters intentionally just to name change them and get ****ed cuz youre trying to abuse it ahahahaha