Suspended for Suspicious Activity

Hi all,

I've just started to see this notification since moving to Canada from New Zealand. Could this be due to the change in IP address?

"Your IP Address (***.***.*.***) has been suspended for 11 years 10 months due to Suspicious Activity"

I'm still able to login and play without any issue and I have read that logging in with a clean IP address will resolve the issue eventually. However, I haven't been able to make the message go away.

I guess it's not a huge deal, but I have wanted to donate and do a couple of other things in the store/shop which I now no longer have access to.

Please let me know if there is anything I can do.

EDIT: Have emailed [email protected], I'm now awaiting their reply.

-helenclarko