hello i make a donation , this take my money from card but Coins not appear.
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hello i make a donation , this take my money from card but Coins not appear.
Greetings
Which payment possibility have you chosen for? Payment wall should give you the coins immediately after donation (paysafecard as example)
Regards
i choose VISA card pay , i have screenshot of my bank account where is how much i pay and where. But i didnt receive coins.
Create a support ticket with the following information:
Warmane account name
Method of donation
Email on the payment processor account
TransactionID / OrderID
Amount donated
Date of donation
Please how to make SUPPORT TICKET? or where i can find that?
https://www.warmane.com/account > support > create ticket > general enquiry
But only "premium" account can open such ticket.
If you are not premium you need to send an email to [email protected] ( with the informarion Skuddy told you)