Old account in Deathwing

Hello i have an old account in realm Deathwing that have 3 heroes 80 lvl but i didnt play wow at that time i saw that Sargeras and Deathwing=Icecrown is there anyway i can get my heroes back or something i try to create Ticket but only gives me Ban-Appeal no General Inquary ticket heroes was on Deathwing after Molten-wow hacked.Best Regards,Lumkata

it should be too late but you may try to send an email to [email protected] as last chance