Donation rank unchanged?

Hi support,
I wanted to trade a character via your trading system, but noticed that it was unavailable unless you donated. I donated for 50 SEK and received 6 coins, but my Donation rank is still regular. I also donated for 12 coins on October 2nd 2017 at around 16 and used them for gold on Icecrown. How come my Donation rank isn't premium?
Regards,
Carl

Send an email to [email protected]. Any donation should give premium status but selling characters seems to require a donation of at least 10 euros.

Issue has been resolved.