[ANSWERED]Got banned using bot?

Got banned using bot, but i never use a bot add-ons yes but bot? never.. I hope you can really help me with this, i dunno what really happen and why my account got banned, I just don't log for almost 2 months and when i log-in two days ago it says my account was terminated due to bot? I'm from philippines and i don't have any idea how to use bot and yes, i log-in in different IP address sometimes but using BOT is nahh, it doesn't even ring a bell.. I hope you can help me with this coz i'm loyal in your server since 2011, when it was a molten-wow server.. Please help me to give back my account and characters this is one of the game i've ever played.. I'm urging to play my character please please.. I'm begging you..

Please make a ban appeal on the website and wait for an answer.