I forgot my password and username for an account

Hello Team,

Thank you for your time.

After a long period, me and my friend we decided to play again wow wotlk.

I was able to get my account back but my friend lost his username and his password.

Is it possible to find a solution for this or to contact him directly ?

We tried with retrieve an account but he didn't get the mail and when we tried to create a new one it says that he has already an account.

Thanks and best regards,
Chiki

Send an email to [email protected].

Greetings

It should work this way: You go to "forgot username" and you write your "mail address" in the field. Then you should get a mail by warmane. Look at your spam-folder or, if you have this option, look at old mails (for example I have saved mails since 2010), maybe you find an old mail with your acc name. Another way is that you saved him in friend list on your account (=his name is shown there)

It seems that his acc must exist after you can't create a new acc by the same mail

If this doesn't work, try to write a mail to [email protected] as mentioned above

Regards

Greetings,

Thanks guys.

I will try those steps.

Regards.