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Hello,
I have not played for some time and have forgotten the login information for my gmail. Now I can not get to my game account even though I know my login information for the game. The site writes that I have an incorrect password or a name, but I know my name and password so why can not I login there? And because I can not get to gmail, I can not try to change my login password or name.
Please help me.
Send an email to [email protected].
Greetings
How long were you inactive?
Regards
Btw you could try this to see if someone changed your mail (hacker) or if your account still exists
Log-in, select "forgot acc name", then write your address and see what happens
I was inactive for about 1 year
Greetings
You had 2 step auth activated? One likely possibility is that warmane changed your password because you were inactive and didn't change your password for a while+you hadn't 2 step auth active.
For example: I have a bank acc which isn't that important that's why I haven't activated 2step auth on it. Warmane sent a new password to the registrated address after a year and the old password was expired for a while, today it's even incorrect and only the sent password works.
In your case it means that you must contact [email protected] bcz you can't recover your mail (for example by a master address or by phone which you can select as recovery option (if you are going to forget the password one day) after creating a gmail address). Write a mail, explain the issue and wait for respond;)
Regards
Thank you so much for your help.