Loot from a boss was bugged and could not be distributed. Whom should I contact?

After killing the Lich King, our guild could not distribute loot, and thus it was lost. I made an in-game ticket with all relevant details and screenshots. However, I was wondering if this was the right method of contacting Warmane support for this issue.

If anyone can redirect me to the proper channels, it would be a great help.

Lost loot can not be restored. It usually happens if the player who pulled the boss leaves the group (to avoid such cases in future).

That's disappointing. Thanks for the help Anyone!