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Hello, I bought a weapon(staff) from your site with coins and by mistake i bought it on another character "Notwisseen" that is not eligible with my weapon i dont play on shaman i play on warlock, I want to transfer the weapon to the another character "Notayman". Can u help me and move it on my main?...
Make a support ticket on website here. Select Item Misbuy as ticket type.
https://imgur.com/a/RAxYWAw i have just 1 category
You would have more categories if your account was premium. And without premium accounts you should not have coins unless they were gifted to you. Did you buy the item with coins or points? If you bought it with points, there is no support for that. If you bought it with coins, you can try to send an email to [email protected]