Problems with my pjs and names

Good morning

My english is so so but i have a problem, i have variuos names with my pjs, and today, erase one name, I have the names so I can use them later, the pj is random is only for the name, but today eraser one for configure the appearance and them use the same name, but it appears that it is already in use and is false, check with other name and the same thing happens and now I can not use any of the 2 names. thanks for your attention.

In game i have ticket too.

you need to wait a server crash/restart to be able to use those names again

my problem is still happening, the restart did not correct anyting, its been a week since I reported the problem