I created a ticker and received no response

I created a ticker and received no response, I took ban for 5 days for something I did not know existed that it is being a girl in a dungeon. The day I heard it when I grabbed an item, I tried devovler to the guy and she did not want it at all, I started trading and he refused. I did not want to be bad for players, I picked up the item because of my failure, because I did not know that it was not for my character, I got the innocence, because it's the first time I play a game in this style. I hope you review my bag because I was enjoying the game a lot and this pause is discouraging.

Ban appeal tickets are lowest priority and usually take around 1 week.