Help me out pls!!

Dear GM

I'm Gothamknight from Outland server.my account is ______
my web account got ban nowadays reason is （ Your IP Address (106.185.29.30) has been terminated due to Advertising ）
i never did it i dont know why i got ban from this reason
i am a chinese player and in our country gov not allowed us search almost every foreign websites so i need to use VPN（which can change my ip） log my account.
i think some people who using same VPN did this illegal . and i got implicate. so plz double check it .
also i always use Two Factor Authentication from day1 as recommended.
warmane is a very good server for sure and im really enjoy playing on it ,and made a lot of friends.
i spent lots of time and effort on my character. btw,my Donation rank is Honored , so you can see I will never do wrong things to break any rules, i wont do any illegal stuff putting my account in danger. I always love this server and contribute with anything in my power.
PLZ check my account and you will find evidence to back my appeal!!!
thank you very much!!!!

Send an email to [email protected]

tx for the suggestion
and yes i did , 12 hours ago ,not having any reply back yet .
still waiting! hope you guys can unbanned me!
have a nice day!