Why all my characters got deleted?

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February 6, 2019
8131413

Why all my characters got deleted?

My name is nicolas, I been playing warmane since it was Molten, back in the days i get all my characters deleted because the rename of the website and the game or something but thats not the point. I have the same characters from when this server change to Warmane and get the 25 coins gift for the troubles and several instant 80.
My questions is, why all my 6 o 7 characters got deleted? Is this beacuse of the clean up or i just get hacked? Regardless whats is it i need to know what's happening and what to do, there was a lot of hours invest in this server and i need an answer

Thanks all for reading
February 7, 2019
LinusMode

Same problem with me, the entire team of GM and Suportes cannot answer us, i waitng by 4 days an nothing, i think them is so uselles..
February 7, 2019
Mercy

If you missed the character transfer period from Ragnaros & Deathwing characters to Icecrown (which lasted just over a year), which ended a couple years ago, then the characters are gone from my understanding. I don't believe there is any restoring or retrieving them unless you have your WEBS file back-up.
February 7, 2019
8131413

I log in warmane months ago and i have all my characters, dont know whats happening...
February 8, 2019
Smeky02

Quote:

Originally Posted by 8131413

My name is nicolas, I been playing warmane since it was Molten, back in the days i get all my characters deleted because the rename of the website and the game or something but thats not the point. I have the same characters from when this server change to Warmane and get the 25 coins gift for the troubles and several instant 80.
My questions is, why all my 6 o 7 characters got deleted? Is this beacuse of the clean up or i just get hacked? Regardless whats is it i need to know what's happening and what to do, there was a lot of hours invest in this server and i need an answer

Thanks all for reading

I got the same problem , did u fix it?
February 9, 2019
8131413

Nope still nothing and no Moderator respond
February 9, 2019
Anyone0

Quote:

Originally Posted by 8131413

Nope still nothing and no Moderator respond

You can make a support ticket on website here or send an email to [email protected] but I don't know if they will be able to help you.