I was donor once, but now I'm not?

I had a donation on my account many times a long time ago, but now I don't have any donation status at all.

I was wondering if any staff could look into this?

If you are sure it's the right account, send an email to [email protected]

I contacted them with pretty well worded, detailed email. Hopefully they get back to me pretty fast.

I can only hope, I guess.