Warrior charge bug

Yeah i fell off the terrain like the always bug in this game with warrior when you charge, and theres no spirit healer to ress, its been 7 hours since i asked in a ticket to be ressed and its still "experiencing a high volume of petitions" can i get a faster solution i dont want to wait a week to keep playing thanks

You can use the character unstuck tool on the website under services for 0 coins.
I main warrior myself, and the unstuck button will be your new best friend