Neltharion coin loss

Ok I havent gotten any response to the coins I had put into the neltharion server and I feel this is very unfair that I lose all the money and coins I put into this server I have the history of my coins I spent on that server and i want my coins back. I posted this and got some unacceptable reply. U say u didnt offer reimbursement for us that lost our stuff during this transfer yet I've talked to countless ppl and they have received coins after the transfer for reimbursement cuz they spent money on this server. This is not right....I paid for services and they were taken away. Instead of giving me some lame response I want to speak with the Head Gm bout this issue so it can get resolved. I either want coins or I feel I'm gonna need to get a refund back. This is borderline theft considering I've paid alot of money towards this site and have now had my stuff stolen. I want to speak with the head gm