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Hello Support,
My account says closed and I am not aware why this would be.
Trying to log in it says closed in game, and website it does not say it exist.
I would like to inquire what happened to my account.
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Original account: eseret
If you log in to it on the website there would be a brief reason saying why you are banned. You can send an email to [email protected] to ask why.
It doesn't even say that. It's as my account never existed. (can't login, can't request a password reset).
-- I did email them though, at the email you mentioned.