My account was suspended, please help

hello well, first of all greetings, I have a problem with the account, which suspended me for 5 days due to Ninja in Dungeon when I do not know what that is, if it is some way to cheat in the game I tell them that I never Anyway, so it must be an error on the part of the server or you, I ask you to take care of that problem please.

Ninja looting in dungeons is usually pressing "Need" on items that you don't actually need for your current spec.

You can make a ban appeal using support system on website here but ban appeal tickets are lowest priority and usually take about a week. So it most likely won't be checked before your ban ends anyway.