my gold disappeared

Hello, I want to report an error that happened to me game on the icecrow server and it happens that I was withdrawing 300k of gold from the bank of my brotherhood and when the gold passes to my pj: ggtimnub and it happens that all the gold disappeared, I have an image of the error from the bank, but I don't know where to paste it, not only the 300k disappeared, but also the 100k gold my pj had: ggtimnub, I would like to help my problem

There is a gold cap of about 214k. Never try going above that. It can cause some or all of the gold to disappear.

Lost gold can not be restored.