group search problem

Hello, I wanted to ask for help with my character, after going through the dungeon, I can’t register anywhere else, that is, I can, but the system writes that I am in the group and I am its leader although I am not in the group, no one can accept me in I can’t go to the dungeon either, I just can’t go to the dungeons because it says that I’m already in it and also register something else — I tried resetting and just waiting — nothing helps — at the same time there are no debuffs and nothing to prevent me from about to do-and I also forgot to add that if I kill mobs in the open world I’m invited to share prey with someone, although again I’ll write that I’m not in a group
https://prnt.sc/pck684
https://prnt.sc/pckdx5
https://prnt.sc/pckibq
in the chat you can see that I am not in the group but at the same time another person with whom I have never been acquainted and never was with the group turned out to be with me to the group and can also perform inexplicable acts like I-I wrote to him and we think that besides us there is someone else with the same problem, below I will give evidence of this
https://prnt.sc/pckm36
https://prnt.sc/pckq82

hello I am the other player also affected by the same:
https://prnt.sc/pckspj
https://prnt.sc/pcktc4

And so, after an hour, we fixed it with another person who wrote a post below mine with the same problem. For the administration, I write that we fixed it by the fact that both went to what had just begun Wintergrasp-that is, without this, it was impossible to get anywhere else, I believe that this is a specific problem that needs to be fixed because it can further harm people who are not so resourceful or just new to the game, and plus there will be fewer topics on the forum in this regard.