Please consider moving away from using Paymentwall
So this post is not about the website isn't working. It is about Paymentwall is asking for more information than needed to make a payment, which makes me unwilling to donate anymore. I read about what can't be suggested. This is not on the list. But if someone complained about it, and you decided to keep using Paymentwall, just ignore what I'm going to say.
Paymentwall receives overwhelmingly negative review everywhere I went. Maybe I'm not familiar with global transaction risks. But as a custom, asking me for a pic of photo ID isn't going to happen, period. Is this a new thing? I have other accounts and made a good amount of donations a few years back. I wasn't asked for a photo ID back then. Today, I decided to purchase a character and needed some coins. But Paymentwall made me changed my plan. I don't know how everyone else feels. I feel really bad about their policy.
Below is what I replied to their "Verification Team" :
"Well, thank you for not taking money from the credit card. You won't get the id photo you asked for.
If you are a scam, just skip what I'm going to say. If you are not, then please open your eyes and respond to what the internet has to say about your photo ID policy. And please help you customer to thrive by making payment easier, because you are not doing that now. You are the first company in my life that asked me for photo id for a transaction. You are not making this more secure. I honestly do not believe that. And I'm pretty sure your company won't grow if this continues. I'll put a comment on Warmane forum to complain*about your policy as well. They are your customer.
Have a good night"