Item bought with coins in the wrong character

Hello and sorry to disturb, I just bought a "Sharpened Twilight Scale" with Coins, but the problem is that i selected wrong my character to recive it but the mail isnt opened yet.

The character with the mail is "Synvulva" and the character i want to recive it is "Syntula"

Please and Thank you

Open a ticket over at https://www.warmane.com/account/support?do=new and select "Item misbuy"
Your ticket will be handled in a bit, you might wait a bit longer due to holidays and such.

Thanks for telling me :)