Premium membership not working
Dear guys,
I just ordered a 10 euros donation for Warmane in order for me to get the premium membership. Here is the problem:
After I clicked on "Confirm" for my order, the webiste asked for my ID copy for the payment to be done. I did provide the document, and the 10 euros are deduced from my bank account (I provided the screenshot), but I don't have the Premium membership on my account so I can't play like I want to.
I would like to have a quick answer please!
Thank you in advance.